Customer Service Advisors


Swanscombe, Kent - Show Location

Up to £21700 per annum + £1500 a Year Bonus

Full-Time / Permanent

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Job Information

Do you want to get out of Retail/Hospitality?

We have a Fantastic opportunity working for our client based near Greenhithe who are looking for Customer Service Advisors to join their growing team.

Hours= Mon to Fri 8:30am to 5:30pm (No Weekends!)

Salary= £21,700 plus £1500 a year bonus.

Duties include

* Take ownership for, and resolve all customer enquires in line with the department service targets, aiming to resolve issues at first point of contact.
* Actively promote business service offerings and alternative solutions to customers where appropriate
* Ensure written communication is processed in line with agreed standards and targets as defined by the management team.
* Closely liaise with appropriate departments/field based team in order to resolve customer issues promptly, courteously and in a helpful manner. Keeping the customer informed on progress made.
* Provide exceptional levels of service to all customers (internal and external) on a consistent basis
* Ensure internal databases are updated accurately and regularly, inclusive of any relevant documentation to be saved within the appropriate area.
* Ensure that customer requests for information meet Data Protection Legislation and business process.

If this is applicable to you, then Please APPLY ASAP for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Mark Kirby

29 days ago



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