Job Information

Online Chat Representative - (3 days from home - 2 days in the office)

£22,000 - £23,500 Salary+ £1000 yearly performance related bonus

Our client a specialist in high value consumer goods is seeking a Customer Service Representative (not phones - online chat and email).

Our client prides itself on their ability to deliver exceptional customer service experiences through our dedicated team of professionals. This is not a contact centre role!

We are seeking a highly motivated and skilled Customer Service Representative to join their team.

You will be responsible for providing exceptional customer service to clients through email correspondence and online Chat.

Key Responsibilities:

* Answering customer inquiries and resolving issues in a timely and efficient manner.
* Providing accurate and up-to-date information to customers regarding products
* Maintaining a positive and professional attitude in all customer interactions.
* Documenting customer interactions and maintaining accurate records.



Qualifications:

* Excellent verbal and written communication skills in English.
* Previous customer service experience
* Strong problem-solving skills and ability to work well under pressure.



If applicable, please apply for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.